Frequently Asked Questions
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Our maintenance staff will ensure all appliances, light fixtures, windows, locks, and all other apartment fixtures are in proper working condition. Our professional painters will paint the apartment after each move out, the carpet will either be professionally cleaned or replaced if it is not in good condition.
Not unless you request to be present.
Yes, our maintenance staff is available during normal business hours and are on call 24 hours a day 365 days a year for emergencies.
You can simply call or stop by our office to place a work order, email our staff or log into your resident portal to place a work order online.
You may call a lock smith in the event of a lockout or pay a fee of $50 for our maintenance staff to unlock your apartment after hours.
Yes, parking is first come first serve and is free. We do offer carports and garage spaces at an additional monthly cost of $50/month for carport or $125/month for garage space.
Our community offers the following amenities: • Business center & Conference Room • Clubroom with lounge, café, catering kitchen • Library • Controlled Access doors • Elevators • Craft room • Gated parking with optional covered parking and garage parking • Hair salon • Health club with: 24 hour fitness center • Sauna • Aerobics studio with professionally instructed exercise and wellness programs • Movie theater • Game room with a billiards table • Online resident portal for rental payments & work orders • Putting green • Volleyball, Bocce Balls & Horse shoes • Resident Shuttle • Daily social, cultural & Recreational activities • Swimming pool with expansive sundeck & spa
The pool opens on the Friday prior to Memorial Day and closes on the Monday after Labor day each year. The pool is open 7 days a week during the hours or 10:00 am to 8:00 pm
Yes, we do allow residents to have a total of 2 pets in each apartments. We do have breed restrictions - please contact the leasing office for more information.
All kitchen appliances come standard, and washers and dryers are provided in each apartment.
We do not, we do however have a list of furniture rental companies that we can refer you to.
It can take as little as 10 minutes to as long as 2 business days.
You may set up automatic payments through our resident portal, Pay by Check or Cashiers check to the office, or set up an online payment through your bank.
Yes for your protection we do require all of our residents to purchase renters insurance to protect their valuables in case of a fire, flood or any unexpected emergency.
The cable provider of our community is Comcast.
You may break your lease at any time. The terms to breaking your lease are as follows: 60 day notice and a penalty which is equal to two months rent.
You may contact Dominion Electric to set up your electric service, and the community staff will set up your Water and Gas accounts here at the office.
The VRE is located 10 miles from our community.
Tyler Elementary School, Bull Run Middle School, and Battlefield High School
From I66 - take Exit 43B, and continue straight at the first light and our community will be on the right.